Frequently Asked Questions
Q1. WHAT SHOULD YOU LOOK FOR IN A ROOFING COMPANY?
At Academy we believe that the most important thing to look for in roofing company is STABILITY.
1. Look for a company that is locally owned and operated.
2. Ask for proof of insurance (liability and worker’s compensation) and a license for your jurisdiction.
3. Ask for references.
4. Get referrals. They are the best source for names of credible and stable roofing companies. Ask your friends, family members and associates who they have used in the past.
5. Check out the Colorado Roofing Association.
6. Look at the Better Business Bureau.
7. Keep in mind that cost is only one factor when choosing your roofing contractor. The lowest price may be an indicator of lower grade materials or cheap sub-contracted labor. Many factors will influence the price of your roofing project including materials, how steep your roof is, access to your roof and the contractor you choose.
Q2. WHY CHOOSE ACADEMY ROOFING?
Academy Roofing is a stable company. The President, Curt Boyd founded Academy Roofing in 1980 and has been an involved owner ever since. We are well known and respected in the Denver Metro area. We are properly licensed and insured. Our roofers are employees that are generally paid on an hourly basis. Replacing a roof is major construction project. It can be daunting unless your roofing contractor communicates well with you. You will have a Customer Service Representative assigned to your project that will walk you through the entire process. We inform you when our crews will arrive at your job. Our installers drive clearly marked vehicles equipped with all the tools and equipment necessary to complete your job on time and on budget. You can trust that Academy Roofing will provide long term quality and service. Complete customer satisfaction is guaranteed! Please check out our reviews on the BBB, the Colorado Roofing Association and, if you have an account, Angie’s List.
Q3. HOW CAN A HOMEOWNER RECOGNIZE WHEN A ROOF HAS PROBLEMS?
All too often roof problems are discovered after leaking or other serious damage occurs. Periodic inspections can often uncover cracked, warped, or missing shingles, loose seams and deteriorated flashings, excessive surface granules accumulating in the gutters or downspouts and other visible signs of roof problems. In your home look for cracked paint, stains on interior ceilings, mold and mildew growth, discolored plasterboard and peeling wallpaper as signs of damaged roof areas.
Q4. MY ROOF LEAKS. DO I NEED TO HAVE IT TOTALLY REPLACED?
Not necessarily. Leaking can result because some flashings have come loose or because a section of the roof has been damaged. However, a roof failure is generally irreversible and results from improper installation or choice of materials. Make sure to contact an ethical roofing contractor who will come out and properly diagnose whether the situation needs immediate repair or not. A stable company like Academy Roofing will always be honest about whether work needs to be done.
Q5. IS IT NECESSARY TO TEAR OFF MY OLD ROOF?
Recent code changes now mandate that all layers are torn off in most municipalities. Roofing material manufacturers consider it best practice to tear off all old roofing if possible so that the roofer can inspect the decking underneath. Research has shown that fewer layers of roofing make a roof more resistant to hail damage. Depending on what materials were used in the old layers of roofing, it is sometimes impossible to install a new roof over the old. The appearance would be less than acceptable.
Q6. WHAT TYPES OF ROOFING DOES ACADEMY ROOFING INSTALL?
We install all types of steep slope roofing products including shakes, cedar shingles, asphalt (composition) shingles, concrete and clay tile, slate and premium synthetic shingles and Dow POWERHOUSE Solar Shingles. On low slope roofs we install single ply EPDM rubber membrane, TPO and self adhered SBS modified bitumen roofing. We also install metal roofing from standing seam, to custom items such as shrouds, cupolas, fireplace caps as well as custom flashings. We do not install torch down (modified bitumen) or built up (tar and gravel) roof systems.
Q7. WHAT TYPES OF GUTTERS DOES ACADEMY ROOFING INSTALL?
We install 5″, 6” and 7″ gutters in various profiles and metal types. 4” gutters are still available for repairs only. (Four inch gutter machines are no longer made, but we still have two machines.) Gutter is available in painted steel, aluminum and copper. Specialty gutters (i.e., for historic buildings, etc.) can be custom fabricated by our in-house metal division. We also custom fabricate cupolas, fireplace caps and shrouds, collection boxes, copper bay windows, barrels and turret coverings.
Q8. WHAT IS THE DIFFERENCE BETWEEN ACADEMY ROOFING’S WORKMANSHIP WARRANTY AND THE ROOFING PRODUCTS MANUFACTURERS WARRANTY?
Two things can go wrong on a roof. The roof or repair can be installed incorrectly or the product used on the roof can fail. When the roof or repair is installed incorrectly, that is considered a workmanship defect. It is covered under the roofing company workmanship warranty. If the product fails, the defect is covered under the manufacturer’s warranty.
Q9. HOW MUCH ATTIC VENTILATION DO I NEED?
It varies from home to home. In the summer the attic heat builds up, cooling costs increase and shingles can deteriorate prematurely. In the winter moisture builds up inside the attic. Mold and mildew develop, indoor air quality deteriorates, wood can rot and the insulation can lose its R-value. The right ventilation system will protect your attic and roof. It can provide better comfort in your home, help save energy and is a crucial element when installing a new roof. Almost all building codes require ventilation.
Q10. WHAT DOES HAIL DO TO A ROOF?
1. Accelerates granule loss
2. Accelerates shingle aging
3. Voids manufacturers warranties
4. Leads to other associated problems
Q11. WHAT IS AN IMPACT RESISTANT SHINGLE?
An Impact Resistant shingle has met the test criteria of UL 2218. The test classifies the resistance of roofing products to impact damage by dropping steel balls on roofing samples and observing the damage. Products are rated 1 to 4 with a score of 4 having the greatest resistance to impacts. Several shingle manufacturers have products with a Class 4 impact resistance rating. Some major insurance companies also offer homeowner premium discounts for the use of Class 4 impact resistant rated products.
Q12. WHAT CAN AFFECT THE SCHEDULE FOR THE INSTALLATION OF MY ROOF/GUTTER?
We schedule jobs in the order in which the signed contracts are received. Weather is a major factor that can affect and change the schedule. We cannot work when it is raining, snowing or if your area is experiencing high winds. There are also some unexpected issues that can arise on jobs we are working on. We must finish these jobs before we move on to your project. We care about the integrity of each roofing system we install so we always finish a job completely before beginning a new project.
Q13. HOW LONG CAN I EXPECT MY ROOF TO LAST?
The condition and lifespan of your roof will depend on the type of roof you choose, the effects of your local environment and the maintenance which the roof has received. Roofing product manufacturers offer a variety of warranties on their products. Take a close look at the warranties on their products to see what responsibilities and financial obligations they will assume if their products fail to reach their expected lifetime.
Q14. HOW MUCH WILL THE ROOFING PROCESS DISRUPT MY NORMAL ROUTINE?
While it is true that the roofing process is disruptive, we work hard to minimize the impact on you and your family. However, for several days, your home does become a construction jobsite. Before we begin work on your home, we will send you a letter outlining the things you can do to prepare for our arrival. You will also receive the name and phone number of your project manager in case you have any questions.
Q15. WHAT ARE ACADEMY ROOFING’S PAYMENT TERMS?
We do not ask for any deposit. You will be billed when we complete our work. Your payment is due upon receipt of your invoice. If you are waiting for an inspection from the city or county, it is considered acceptable to hold 10% of the amount due until your home passes final inspection. We accept Visa, Mastercard and Discover.